You can request a quote online or by calling us at (760) 591-4314. A member of our team will walk you through the details to finalize your reservation. Please note that orders are confirmed only after the rental contract is signed and the non-refundable deposit is processed.

We recommend booking early to secure your items. While our inventory is large, high demand may affect availability. We will make every effort to accommodate your request, but all orders are subject to availability at the time of booking.

To secure your reservation a non-refundable deposit is required. The due date for the remaining balance and any final adjustment will be specified in your reservation details. Until the order is confirmed, all prices and availability are subject to change.

Delivery and pickup fees are calculated as a round-trip rate based on your location, timing, and order size. To ensure accuracy, we provide custom quotes for each contract after reviewing your specific logistical requirements.

Set up and break down are available for an additional fee. To ensure our team has enough time scheduled, these services must be added to your order prior to your delivery and pickup date.

Please return all tableware and food service equipment rinsed, debris-free, and packed in their original containers. Laundering is not required for linens; simply shake off any debris and ensure they are air-dried. Please ensure all charcoal or oil is emptied from equipment prior to return. For further details, refer to your rental contract.

The customer is responsible for all equipment from the time of delivery or ‘will call’ pickup until its return and acceptance by our team, including protection from loss, theft, and damage due to weather or neglect.

An optional, non-refundable Limited Damage Waiver (LDW) is available for 7% of the rental cost. This waiver limits your liability for repair or replacement costs resulting from accidental damage to the equipment during normal use.

LDW IS NOT INSRUANCE, NOR IS IT A WARRANTY and is subject to specific limitations and exclusions (such as theft or misuse). For full details, please review our Terms and Conditions of Rental Contract. In the event of any conflict between this summary and the signed rental contract, the terms of the rental contract shall govern.

If declined, the customer remains fully responsible for the total replacement cost of any damaged, lost, or missing item.

You may modify your order up to seven days before your scheduled delivery or will-call pickup, unless your contract states otherwise. For requests made within the seven-day window, we will do our best to accommodate increases based on availability. Please refer to our cancellation policy for details regarding charges for reduced quantities or canceled items. Modifications are only confirmed upon receipt of a signed, updated rental contract.

All deposits are non-refundable. Cancellations made within seven days of the rental date are subject to a cancellation fee of 50% to 100% of the total rental cost. The specific fee is determined by the timing of the cancellation, equipment availability, and any preparation costs already incurred. Please refer to your individual rental contract for full details.